Rental Policies

Check In Icon

Check in after: 4:00 PM

Check Out Icon

Check out before: 10:00 AM


Check Out Procedures

Check out time is no later than 10:00am on your departure day. Please abide by this time to allow service providers to prepare the property for the next guest. Check out procedures are as follows:

  • Wash and put away all dishes and cookware.
  • Empty all food from refrigerator and freezer.
  • Place all sheets and towels in the linen bags provided.
  • Take all trash out and put down the trash chute.
  • Please double-check that you have collected all personal items from balcony, closets, washer/dryer, dresser drawers, cabinets, refrigerator, etc. With back to back guests, it may be difficult for us to find and return a forgotten item so we are not responsible for these.
  • Return two parking passes and two pool passes to theshell bowl on white cabinet.

Damage & Incidentals

You will be responsible for any damage to the rental property caused by you or your party during your stay. See property listings for security deposit requirements.


Cancellation Policy

  • 100% refund if you cancel at least 30 days before check-in.
  • 50% refund (minus the service fee) if you cancel at least 14 days before check-in.
  • No refund if you cancel less than 14 days before check-in.

Cleaning Practices

  • Check in and check out with no person-to-person contact
  • High-touch surfaces cleaned with disinfectant (like countertops, light switches, handles, and faucets)
  • All towels and bedding washed in hot water that’s at least 60ºC/140ºF
  • Cleaned with disinfectant